Extend your care from

Hospital
to Home

Introducing SAMi for Remote Patient Monitoring!

Kencor is transforming patient care by enabling health care professionals to digitally engage with their patients outside of their traditional care setting using a SaaS based Patient Relationship Management (PRM) platform.


Request a demo.

Press Kit

Thanks for your interest in Kencor. We invite you to check out the latest news and information here.

Policies &
Terms

Introducing SAMi for Remote Patient Monitoring
SAMi for Hospitals
SAMi for Skilled Nursing Facility

Remote Patient Monitoring
using
CPT 99091

Kencor provides each patient with a kit that includes a wireless transmission enabled weight scale, blood pressure cuff, and pulse oximeter. Patients healthcare providers each receive a user login to the PRM that allows them to view and analyze patient-generated health data that is transmitted via the devices or manually entered by the patient.

Kencor’s overall goal is to facilitate engagement between patients and their providers to reduce unnecessary hospital readmissions, reduce the overall cost of care, and improve patient outcomes.

Request a demo.

How
it works

Kencor’s HiPAA compliant cloud based platform SAMi connects the patients and the care team to automatically collect vital data and deliver personalized conversation via SamiConnect while SamiCare stratifies patient data in to actionable alerts and automate the process of data review and report generation.

Feature +
Benefits

The SAMi for RPM features focus on two key factors patient engagement and operational efficiency

  1. Automatic tracking and documentation for CPT 99091
  2. AI/ML algorithms to stratify patient data
  3. Generate alerts for timely intervention
  4. Timeline , Dashboards , Vital data trends
  5. Patient engagement via iOS, Android, Web, Phone/SMS , Alexa/google home
  6. Automatic vital data collection via FDA approved wireless health devices
  7. EHR Integration
  8. Cloud based , secure , HIPAA compliant

CPT 99091
reimbursement

The 2018 Medicare Physician Fee Schedule (MPFS), effective as of January 1, 2018, created for the first time an unbundled, standalone reimbursement opportunity for physicians and other qualified health professionals who utilize Remote Patient Monitoring (RPM) services to improve outcomes and reduce the overall cost of care for their patients. As of January 1, 2018, CMS will pay $59 per patient per service period (subject to geographic variations) for RPM services, billed via CPT Code 99091

Request a demo.

CPT code 99091 is a newly unbundled code included in the 2018 Medicare Physician Fee Schedule ("MPFS") that provides reimbursement for Remote Patient Monitoring services

CPT 99091 FAQ
Kencor Health in the news

Extend your care from

Hospital
to Home

SAMi for Hospitals

Kencor is transforming patient care by enabling health care professionals to digitally engage with their patients outside of their traditional care setting using a SaaS based Patient Relationship Management (PRM) platform.


Request a demo.
SAMi for Hospitals

How
it works

SAMiConnect integrates with the latest AI technology to keep your patients engaged in their treatment plan while keeping your team connected to how they are doing. SAMi takes on the heavy lifting of gathering, interpreting, and reporting critical patient data collected from all connected devices. SAMi then processes and presents the data in a simple dashboard so your care team can take action.

Request a demo.
Conversational Bot
Phone / IVR
Voice AI
Alexa, Google Home
Traditional
patient portals

Develop the treatment plan

It starts with a plan. Your clinical team will create the treatment plan for the patient to follow when they go home using SAMi.

SAMi goes home

Your patient will go home with SAMi and all of the devices needed for your team to virtually monitor their vitals and make changes as needed. This includes a connected scale, blood pressure monitor, and pulse oximeter.

SAMi keeps your patient on task

Throughout the day, SAMi prompts the patient to take their medications, vitals and reminds them of doctor appointments.

3way_line

SAMi keeps loved ones connected

SAMi enables family and loved ones to be an active part of the patient care team. When your patient misses an activity, loved ones receive a notification for help.

SAMi analyzes critical information

SAMi brings it all together. SAMi’s clinician driven AI is uniquely designed to automatically collect and analyze real-time vitals and health data through the patient’s connected devices.

SAMi tracks your patient

SAMi makes visibility to real-time vitals possible. Using advanced machine learning principles, patient data is collected, analyzed and presented in a simple dashboard so your team knows at a glance when they need to take action.

SAMi screens high risk patients

Your clinical team can have SAMi ask your patient additional risk screening questions. This helps your team make treatment adjustments as needed and eliminate unnecessary follow ups.

SAMi empowers your team

SAMi’s custom algorithm is designed to analyze and prioritize the patient data collected for your team. With the right information at the right time, your clinical team can determine if changes need to be made to the treatment plan to keep the patient on track.

Meet SAMi, your very own virtual care companion

SAMi makes the transition back to home easier for your patient. Following the treatment plan set by your care team, SAMi will learn and evolve as information is gathered over time. Each day SAMi will prompt the patient to answer simple questions and follow her friendly reminders. SAMi’s AI monitors your patient’s progress and relays their health information directly to your care team. With SAMi, it’s like your care team is right there at home with the patient.

Patient
Inputs
Connected
Devices
Electronic
Health
Records
Health
Team Inputs
Google
Home
Amazon
Alexa
Android
Phone
iOS
Phone
iPad
Computer
Pulse
Oximeters
Scales
Blood
Pressure
Open
APIs
Epic
EHR
Computer
Android
Phone
iOS
Phone
iPad
Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line

SAMi creates efficiencies for your team

SAMi creates an ecosystem that connects your team to the most essential information sources they need to make decisions. SAMi does this by seamlessly integrating with the patients’ connected devices, health team inputs and electronic health records. This streamlines operations and helps your team work faster.

21,000
30,000
95%
90%
LH

As I age, my health problems do not get better. In order to slow the decline, I know it is important to keep track of my vitals and to take my medications. What Kencor has developed is a wonderful tool for me to participate in my treatment and for me to help my doctor take good care of me.

LH

I like the assurance that I am being monitored between doctor visits, and it makes me feel good that I am actively assisting in my care.

LaReece Haynes, Patient of Dr. Neil Kumar

It helps our team to track the weight gain and blood pressure fluctuations so that we can intervene with diuretics or IVF and up or down titrations of blood pressure medications. This has potentially avoided ER / Urgent Care / Hospital Admits.

Dr.

I LOVE the interface design. I think of this as the Bang and Olufsen of patient engagement platform - clean, uncluttered, elegant and intuitive. The interface should not be a barrier between the physician and his patients and you are doing a great job here. This is a big selling point for me and I hope you continue to follow the same philosophy as the system evolves.

Dr. Neil Kumar, M.D.
Specialist of Nephrology and Internal Medicine
CHI Mercy Health, Mercy Medical Center
Rosenburg, OH
Dr.
S

Hi, I'm SAMi, your AI assisted care provider.
Let's get started!

S

Would you like a demo?

S

Ok. If you change your mind, you can visit the Contact page.

Press Kit

Thanks for your interest in Kencor. We invite you to check out the latest news and information here.

Newsroom

- 6 Million / Number of Americans suffering from CHF
- $273 Billion / Direct costs spent annually on CHF care, hospitalizations, outpatient care, medications and devices
- 24% / CHF patients are admitted to hospital within 30 days
more
Our Co-Founder and CMIO Dr. Richard Change is featured on popular healthcare podcast Outcomes Rocket
more
Effectiveness of Remote Patient Monitoring after Discharge of Hospitalized Patients with Heart Failure
more
Chronic Heart Failure Follow-up Management Based on Agent Technology
more
Payment and delivery Reform Case Study: Congestive Heart Failure (CHF)
more
Notice of proposed rulemaking for bundled payment models for high-quality, coordinated cardiac
more

Download our Brand Assets

Here’s our Kencor brand assets that can be downloaded for use in media. Our team is available for interviews or media inquiries.

Contact us

We’d like to hear from you

Find out more about what SAMi can do for your team and CHF patients. Our specialists are here to provide a demo and answer any of the questions you may have.

Kencor Health
440 North Wolfe Road
Sunnyvale, CA 94085

Request more info

Thanks for contacting us. We'll be in touch soon.

Policies &
Terms

Privacy Policy

Kencor Health Privacy Policy & Statement

At Kencor Health, Inc. we know how important your privacy is to you. Whether you are a current customer or just visiting our Web site, we are committed to protecting the personal information you provide just as we are committed to protecting your personal information when you provide it to us over the phone, in person or through the mail.

Because we value your relationship with us, it is important that you understand our privacy policy for this Web site.

We recognize and respect your desire for privacy when it comes to your personal information and health care affairs. We are committed to protecting online information according to applicable laws, regulations and accreditation standards and practices, and we continue to evaluate new administrative, technical and physical safeguards for protecting your information.

Purpose
The purpose of this policy is to inform you of our information gathering and dissemination practices for this Web site, as well as handling of various situations related to privacy and confidentiality, including those involving requests for health information about persons covered under our benefit plans.

Privacy Practice

  1. Collection of Personally Identifiable Information
    We may collect the e-mail addresses of visitors that communicate with us via e-mail; information provided by the visitor in online forums, registration forms, surveys, e-mail messages, and other online avenues (including demographic and personal profile data); and visitor-specific information about the pages on this site that our visitors access.
  2. Collection of Non-Personally Identifiable Information
    We may collect the home server domain names, search engine used, Web browser, date and time of the visit, and aggregate information about the pages on this site that our visitors access.
  3. How We Use the Information
    Personally Identifiable Information collected when you visit this Web site will not be shared with or otherwise disclosed to anyone outside the Lifetime Health Family of Companies without the consent of the person(s) authorized to permit us to do so, unless we are required to disclose the information by law, regulation or court order. Personally, Identifiable Information you provide to us via this web site will only be used for the express purpose of your disclosure to us, unless as otherwise described herein.Non-Personally Identifiable Information collected when you use this Web site may be used for internal review purposes in the aggregate, including measuring and monitoring the use of our Web Site, diagnosing problems with our server, and administering our Web site.
  4. General Non-Confidentiality of Information Transmitted Via the Internet
    We have implemented security features to help prevent the unauthorized release of or access to personal information that has been received via this Web site. Please be advised, however, that the confidentiality of any communication, information or other material transmitted to or from The Lifetime Healthcare Companies via this site or e-mail cannot be guaranteed. Accordingly, we are not responsible for the security or confidentiality of information being transmitted via the Internet, the World Wide Web or other global computer networks.
  5. Our Right to Contact User
    We may contact site visitors who provide personally identifiable information regarding account status and changes to the subscriber agreement, privacy statement, or any other policies or agreements relevant to site visitors.
  6. Our Right to Change Privacy Policy
    If we alter our privacy policy, we will post those changes here in a timely manner so you can be aware of changes that may affect you. Any change to this Privacy Policy shall be effective as to any visitor that has accepted the Our Web Site Terms and Conditions before the change was made.

 

  1. Protecting Children Online – We are committed to protecting the privacy and security of all of our customers, including minors. Children under the age of 13 can access our Web sites as guests. If they wish to use features on our Web sites, we require that they do so with the permission of their legal guardian. We will not knowingly collect or use any personal information regarding a user under the age of 13 without the consent of a parent or legal guardian.

Frequently Asked Questions about Our Privacy Policy
Here are some questions and answers to help you understand our privacy policy:

  1. What is ‘Personally Identifiable Information’?
    It is any information that could be used to identify you. For example, your name, address or identification number.We do not collect this information

    A. Nonpublic Personal Information – This is information you give us on your enrollment form, claim forms, premium payments and other ways. It includes for example: names, account numbers, e-mail address, type of health care benefits and payment amounts.

We do not collect this information

B. Protected Health Information – This is information that you or your health care provider sends to us to process your claim. This includes diagnoses and type of services you receive from your health care provider.

We do not collect this information

  1. How Do You Use Personally Identifiable Information?

We do not collect or use this information

Who Has Access to My Personally Identifiable Information?
We do not collect or use this information

  1. How is my Personally Identifiable Information protected?

We do not collect or use this information

It is our policy to keep all information about you confidential. It is so important to us that we take the following steps:

    • our employees sign an agreement to follow our Code of Business Conduct;
    • we have a privacy oversight committee that reviews our privacy practices;
    • we have a security coordinator to detect and prevent security breaches;
    • all computer systems that contain personal information have security protections; and
    • we check provider offices to ensure that medical records are kept in secure locations.

Questions regarding Kencor health privacy policy may be directed to the Healthcare Privacy Officer via postal mail:

Privacy Officer

Kencor Health, Inc.

440 N Wolfe road
Sunnyvale, CA 94085
Or follow this link to e-mail our privacy officer : support@kencorhealth.com

HIPPA

What is HIPAA?

HIPAA stands for the Health Insurance Portability and Accountability Act of 1996. It is a federal mandate that requires specific security and privacy protections for Protected Health Information (PHI). More information around HIPAA can be found here .

What is the HITECH Act and the Final HIPAA Omnibus rule?

The Health Information Technology for Economic and Clinical Health (HITECH) Act was signed into law in 2009, to promote the adoption and meaningful use of health information technology in the U.S.

In 2013, the final HIPAA Omnibus rule set further statutory requirements, which greatly enhanced a patient’s privacy rights and protections, including holding all custodians of Protected Health Information (PHI) — including HIPAA Business Associates (BA) — subject to the same security and privacy rules as Covered Entities under HIPAA.

What is a HIPAA Business Associate Agreement (BAA)?

A HIPAA Business Associate Agreement (BAA) is a legal document that a HIPAA Business Associate (BA) enters into with a HIPAA Covered Entity (CE). Kencor Health is a HIPAA certified and Business Associates certified.

Corporate-level commitment to the privacy and security of your PHI

Achieving and maintaining the privacy and security of our customers’ information is a top priority for Kencor Health. Kencor Health has set the highest standards for its employees and has dedicated resources to ensure HIPAA compliance and appropriate addressing of customers’ questions and concerns.

Investing in safeguards and security

We work closely with customers to ensure our solutions have appropriate safeguards and security measures. Kencor Health has invested and will continue to invest in resources, Certification processes to protect PHI.

Kencor Health’s security organization includes:

  • Chief Security Officer - Muthu Krishnan
  • Chief Privacy Officer - Muthu Krishnan
  • Security Governance Committee

All message transport is secure

Kencor Health uses kite works to securely store all messages and PHI information

Kencor Health is a HIPAA Certified and Business Associates Healthcare Company

Request
a demo

Fill out our form and we will be in touch to show you what SAMi can do for you and your patients.

Introducing SAMi for Remote Patient Monitoring
SAMi for Hospitals
SAMi for Skilled Nursing Facility

Remote Patient Monitoring
using
CPT 99091

Kencor provides each patient with a kit that includes a wireless transmission enabled weight scale, blood pressure cuff, and pulse oximeter. Patients healthcare providers each receive a user login to the PRM that allows them to view and analyze patient-generated health data that is transmitted via the devices or manually entered by the patient.

Kencor’s overall goal is to facilitate engagement between patients and their providers to reduce unnecessary hospital readmissions, reduce the overall cost of care, and improve patient outcomes.

Request a demo.

How
it works

Kencor’s HiPAA compliant cloud based platform SAMi connects the patients and the care team to automatically collect vital data and deliver personalized conversation via SamiConnect while SamiCare stratifies patient data in to actionable alerts and automate the process of data review and report generation.

Feature +
Benefits

The SAMi for RPM features focus on two key factors patient engagement and operational efficiency

  1. Automatic tracking and documentation for CPT 99091
  2. AI/ML algorithms to stratify patient data
  3. Generate alerts for timely intervention
  4. Timeline , Dashboards , Vital data trends
  5. Patient engagement via iOS, Android, Web, Phone/SMS , Alexa/google home
  6. Automatic vital data collection via FDA approved wireless health devices
  7. EHR Integration
  8. Cloud based , secure , HIPAA compliant

CPT 99091
reimbursement

The 2018 Medicare Physician Fee Schedule (MPFS), effective as of January 1, 2018, created for the first time an unbundled, standalone reimbursement opportunity for physicians and other qualified health professionals who utilize Remote Patient Monitoring (RPM) services to improve outcomes and reduce the overall cost of care for their patients. As of January 1, 2018, CMS will pay $59 per patient per service period (subject to geographic variations) for RPM services, billed via CPT Code 99091

Request a demo.

CPT code 99091 is a newly unbundled code included in the 2018 Medicare Physician Fee Schedule ("MPFS") that provides reimbursement for Remote Patient Monitoring services

CPT 99091 FAQ
Kencor Health in the news

Extend your care from

Hospital
to Home

SAMi for Hospitals

Kencor is transforming patient care by enabling health care professionals to digitally engage with their patients outside of their traditional care setting using a SaaS based Patient Relationship Management (PRM) platform.


Request a demo.
SAMi for Hospitals

How
it works

SAMiConnect integrates with the latest AI technology to keep your patients engaged in their treatment plan while keeping your team connected to how they are doing. SAMi takes on the heavy lifting of gathering, interpreting, and reporting critical patient data collected from all connected devices. SAMi then processes and presents the data in a simple dashboard so your care team can take action.

Request a demo.
Conversational Bot
Phone / IVR
Voice AI
Alexa, Google Home
Traditional
patient portals

Develop a
treatment
plan

It starts with a plan. Your clinical team will create the treatment plan for the patient to follow when they go home using SAMi.

SAMi goes
home

Your patient will go home with SAMi and all of the devices needed for your team to virtually monitor their vitals and make changes as needed. This includes a connected scale, blood pressure monitor, and pulse oximeter.

SAMi keeps
your patient on task

Throughout the day, SAMi prompts the patient to take their medications, vitals and reminds them of doctor appointments.

SAMi keeps
loved ones connected

SAMi enables family and loved ones to be an active part of the patient care team. When your patient misses an activity, loved ones receive a notification for help.

3way_line

SAMi analyzes
critical information

SAMi brings it all together. SAMi’s clinician driven AI is uniquely designed to automatically collect and analyze real-time vitals and health data through the patient’s connected devices.

SAMi tracks
your patient

SAMi makes visibility to real-time vitals possible. Using advanced machine learning principles, patient data is collected, analyzed and presented in a simple dashboard so your team knows at a glance when they need to take action.

SAMi screens
high risk patients

Your clinical team can have SAMi ask your patient additional risk screening questions. This helps your team make treatment adjustments as needed and eliminate unnecessary follow ups.

SAMi empowers your team

SAMi’s custom algorithm is designed to analyze and prioritize the patient data collected for your team. With the right information at the right time, your clinical team can determine if changes need to be made to the treatment plan to keep the patient on track.

SAMi, your patient's very own care companion

SAMi makes the transition back to home easier for your patient. Following the treatment plan set by your care team, SAMi will learn and evolve as information is gathered over time. Each day SAMi will prompt the patient to answer simple questions and follow her friendly reminders. SAMi’s AI monitors your patient’s progress and relays their health information directly to your care team. With SAMi, it’s like your care team is right there at home with the patient.

SAMi integrations create efficiencies

SAMi’s custom algorithm is designed to analyze and prioritize the patient data collected for your team. With the right information at the right time, your clinical team can determine if changes need to be made to the treatment plan to keep the patient on track.

Patient
Inputs
Connected
Devices
Electronic
Health
Records
Health
Team Inputs
Google
Home
Amazon
Alexa
Android
Phone
iOS
Phone
iPad
Computer
Pulse
Oximeters
Scales
Blood
Pressure
Open
APIs
Epic
EHR
Computer
Android
Phone
iOS
Phone
iPad
Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line Step11_line
21,000
30,000
95%
90%
LH

As I age, my health problems do not get better. In order to slow the decline, I know it is important to keep track of my vitals and to take my medications. What Kencor has developed is a wonderful tool for me to participate in my treatment and for me to help my doctor take good care of me.

LH

I like the assurance that I am being monitored between doctor visits, and it makes me feel good that I am actively assisting in my care.

LaReece Haynes, Patient of Dr. Neil Kumar

It helps our team to track the weight gain and blood pressure fluctuations so that we can intervene with diuretics or IVF and up or down titrations of blood pressure medications. This has potentially avoided ER / Urgent Care / Hospital Admits.

Dr.

I LOVE the interface design. I think of this as the Bang and Olufsen of patient engagement platform - clean, uncluttered, elegant and intuitive. The interface should not be a barrier between the physician and his patients and you are doing a great job here. This is a big selling point for me and I hope you continue to follow the same philosophy as the system evolves.

Dr. Neil Kumar, M.D.
Specialist of Nephrology and Internal Medicine
CHI Mercy Health, Mercy Medical Center
Rosenburg, OH
Dr.
S

Hi, I'm SAMi, your AI assisted care provider.
Let's get started!

S

Would you like a demo?

S

Ok. If you change your mind, you can visit the Contact page.

Newsroom

- 6 Million / Number of Americans suffering from CHF
- $273 Billion / Direct costs spent annually on CHF care, hospitalizations, outpatient care, medications and devices
- 24% / CHF patients are admitted to hospital within 30 days
more
Our Co-Founder and CMIO Dr. Richard Change is featured on popular healthcare podcast Outcomes Rocket
more
Effectiveness of Remote Patient Monitoring after Discharge of Hospitalized Patients with Heart Failure
more
Chronic Heart Failure Follow-up Management Based on Agent Technology
more
Payment and delivery Reform Case Study: Congestive Heart Failure (CHF)
more
Notice of proposed rulemaking for bundled payment models for high-quality, coordinated cardiac
more

Download our Brand Assets

Here’s our Kencor brand assets that can be downloaded for use in media. Our team is available for interviews or media inquiries.

Contact us

We’d like to hear from you

Find out more about what SAMi can do for your team and CHF patients. Our specialists are here to provide a demo and answer any of the questions you may have.

Kencor Health
440 North Wolfe Road
Sunnyvale, CA 94085

Request more info

Thanks for contacting us. We'll be in touch soon.

Privacy Policy

Kencor Health Privacy Policy & Statement

At Kencor Health, Inc. we know how important your privacy is to you. Whether you are a current customer or just visiting our Web site, we are committed to protecting the personal information you provide just as we are committed to protecting your personal information when you provide it to us over the phone, in person or through the mail.

Because we value your relationship with us, it is important that you understand our privacy policy for this Web site.

We recognize and respect your desire for privacy when it comes to your personal information and health care affairs. We are committed to protecting online information according to applicable laws, regulations and accreditation standards and practices, and we continue to evaluate new administrative, technical and physical safeguards for protecting your information.

Purpose
The purpose of this policy is to inform you of our information gathering and dissemination practices for this Web site, as well as handling of various situations related to privacy and confidentiality, including those involving requests for health information about persons covered under our benefit plans.

Privacy Practice

  1. Collection of Personally Identifiable Information
    We may collect the e-mail addresses of visitors that communicate with us via e-mail; information provided by the visitor in online forums, registration forms, surveys, e-mail messages, and other online avenues (including demographic and personal profile data); and visitor-specific information about the pages on this site that our visitors access.
  2. Collection of Non-Personally Identifiable Information
    We may collect the home server domain names, search engine used, Web browser, date and time of the visit, and aggregate information about the pages on this site that our visitors access.
  3. How We Use the Information
    Personally Identifiable Information collected when you visit this Web site will not be shared with or otherwise disclosed to anyone outside the Lifetime Health Family of Companies without the consent of the person(s) authorized to permit us to do so, unless we are required to disclose the information by law, regulation or court order. Personally, Identifiable Information you provide to us via this web site will only be used for the express purpose of your disclosure to us, unless as otherwise described herein.Non-Personally Identifiable Information collected when you use this Web site may be used for internal review purposes in the aggregate, including measuring and monitoring the use of our Web Site, diagnosing problems with our server, and administering our Web site.
  4. General Non-Confidentiality of Information Transmitted Via the Internet
    We have implemented security features to help prevent the unauthorized release of or access to personal information that has been received via this Web site. Please be advised, however, that the confidentiality of any communication, information or other material transmitted to or from The Lifetime Healthcare Companies via this site or e-mail cannot be guaranteed. Accordingly, we are not responsible for the security or confidentiality of information being transmitted via the Internet, the World Wide Web or other global computer networks.
  5. Our Right to Contact User
    We may contact site visitors who provide personally identifiable information regarding account status and changes to the subscriber agreement, privacy statement, or any other policies or agreements relevant to site visitors.
  6. Our Right to Change Privacy Policy
    If we alter our privacy policy, we will post those changes here in a timely manner so you can be aware of changes that may affect you. Any change to this Privacy Policy shall be effective as to any visitor that has accepted the Our Web Site Terms and Conditions before the change was made.

 

  1. Protecting Children Online – We are committed to protecting the privacy and security of all of our customers, including minors. Children under the age of 13 can access our Web sites as guests. If they wish to use features on our Web sites, we require that they do so with the permission of their legal guardian. We will not knowingly collect or use any personal information regarding a user under the age of 13 without the consent of a parent or legal guardian.

Frequently Asked Questions about Our Privacy Policy
Here are some questions and answers to help you understand our privacy policy:

  1. What is ‘Personally Identifiable Information’?
    It is any information that could be used to identify you. For example, your name, address or identification number.We do not collect this information

    A. Nonpublic Personal Information – This is information you give us on your enrollment form, claim forms, premium payments and other ways. It includes for example: names, account numbers, e-mail address, type of health care benefits and payment amounts.

We do not collect this information

B. Protected Health Information – This is information that you or your health care provider sends to us to process your claim. This includes diagnoses and type of services you receive from your health care provider.

We do not collect this information

  1. How Do You Use Personally Identifiable Information?

We do not collect or use this information

Who Has Access to My Personally Identifiable Information?
We do not collect or use this information

  1. How is my Personally Identifiable Information protected?

We do not collect or use this information

It is our policy to keep all information about you confidential. It is so important to us that we take the following steps:

    • our employees sign an agreement to follow our Code of Business Conduct;
    • we have a privacy oversight committee that reviews our privacy practices;
    • we have a security coordinator to detect and prevent security breaches;
    • all computer systems that contain personal information have security protections; and
    • we check provider offices to ensure that medical records are kept in secure locations.

Questions regarding Kencor health privacy policy may be directed to the Healthcare Privacy Officer via postal mail:

Privacy Officer

Kencor Health, Inc.

440 N Wolfe road
Sunnyvale, CA 94085
Or follow this link to e-mail our privacy officer : support@kencorhealth.com

HIPPA

What is HIPAA?

HIPAA stands for the Health Insurance Portability and Accountability Act of 1996. It is a federal mandate that requires specific security and privacy protections for Protected Health Information (PHI). More information around HIPAA can be found here .

What is the HITECH Act and the Final HIPAA Omnibus rule?

The Health Information Technology for Economic and Clinical Health (HITECH) Act was signed into law in 2009, to promote the adoption and meaningful use of health information technology in the U.S.

In 2013, the final HIPAA Omnibus rule set further statutory requirements, which greatly enhanced a patient’s privacy rights and protections, including holding all custodians of Protected Health Information (PHI) — including HIPAA Business Associates (BA) — subject to the same security and privacy rules as Covered Entities under HIPAA.

What is a HIPAA Business Associate Agreement (BAA)?

A HIPAA Business Associate Agreement (BAA) is a legal document that a HIPAA Business Associate (BA) enters into with a HIPAA Covered Entity (CE). Kencor Health is a HIPAA certified and Business Associates certified.

Corporate-level commitment to the privacy and security of your PHI

Achieving and maintaining the privacy and security of our customers’ information is a top priority for Kencor Health. Kencor Health has set the highest standards for its employees and has dedicated resources to ensure HIPAA compliance and appropriate addressing of customers’ questions and concerns.

Investing in safeguards and security

We work closely with customers to ensure our solutions have appropriate safeguards and security measures. Kencor Health has invested and will continue to invest in resources, Certification processes to protect PHI.

Kencor Health’s security organization includes:

  • Chief Security Officer - Muthu Krishnan
  • Chief Privacy Officer - Muthu Krishnan
  • Security Governance Committee

All message transport is secure

Kencor Health uses kite works to securely store all messages and PHI information

Kencor Health is a HIPAA Certified and Business Associates Healthcare Company

Request
a demo

Fill out our form and we will be in touch to show you what SAMi can do for you and your patients.